DCapri Furniture Shipping and Delivery Policy
Thank you for choosing D’Capri Furniture for your furniture needs. We are committed to providing a seamless and reliable shipping and delivery experience. Please read our Shipping and Delivery Policy carefully for information on our processes and timelines.
1. Shipping Destinations
We currently offer shipping to addresses within a 50 miles radius from our wharehouse in Healea, Florida. If your location is not covered by our standard shipping, please contact our Customer Service team to discuss alternative shipping options at [email protected]
2. Processing Time
2.1 Order Processing: Orders are typically processed within 2-3 business days after payment confirmation. Please note that custom or made-to-order items may have longer processing times, and relevant information will be provided on the product page.
2.2 Shipping Confirmation: Once your order is processed and shipped, you will receive a shipping confirmation with tracking information if available. Please allow up to 24 hours for the tracking information to become available.
3. Shipping Methods
3.1 Standard Shipping: We offer standard local shipping for all orders. Delivery times may vary depending on your location. Standard shipping typically takes between 4 to 6 hours during business days.
3.2 Express Shipping: For customers who require expedited delivery, we offer express shipping options. You can select this option during the checkout process. Express shipping times may vary but generally range between 1 to 3 hours during business days depending on distance from our wharehouse.
4. Shipping Costs
4.1 Standard Shipping: Shipping costs for standard shipping will be calculated based on the weight and dimensions of the items in your order. The shipping cost will be displayed during the checkout process.
4.2 Express Shipping: Express shipping costs will be calculated based on the weight and dimensions of the items in your order. You can view the express shipping cost options during the checkout process.
5. Delivery
5.1 Delivery Timeframe: The delivery timeframe depends on the shipping method selected and your location. While we make every effort to meet the estimated delivery times, unforeseen circumstances or events beyond our control may cause delays.
5.2 Delivery Address: Please ensure that the delivery address provided during the checkout process is accurate. D’Capri Furniture is not responsible for items delivered to incorrect addresses due to customer error.
6. Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status and location of your order.
7. Contact Information
If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact our Customer Service team at [email protected].
D’Capri Furniture reserves the right to update or modify this Shipping and Delivery Policy at any time without prior notice. Please check our website for the most up-to-date information.
Thank you for choosing D’Capri Furniture. We appreciate your trust in our products and services.